Privacy Policy – gz99 Is Committed to Protecting Your Data

Welcome to gz99. gz99 operates an online gaming platform and is committed to providing a safe and trustworthy gaming environment for players in Bangladesh. This Privacy Policy ("Policy") explains how gz99 collects your personal data, the purposes for which it is used, how long it is retained, and when it may be shared with third parties.

By visiting gz99.onl, creating an account, or using any of our services, you agree to this Privacy Policy. We encourage you to read it carefully. If you have any questions, please contact our support team directly.

This policy was last updated in January 2026. gz99 reserves the right to amend this policy at any time, and any changes will be clearly communicated on the website.

Gz99 collects two types of data — information you provide directly, and information gathered automatically through your use of the platform. Details are outlined below.

Gz99 collects your data solely for specific, legitimate purposes. We believe in full transparency about how your information is used — it is never used beyond the purposes listed below.

• To create and manage your account and complete KYC verification.
• To process deposits, withdrawals, and other financial transactions.
• To personalize your gaming experience and offer relevant promotions.
• To prevent fraud, money laundering, and other illegal activities.
• To provide customer service and support.
• To promote responsible gaming and monitor risk-related behavior.
• To meet legal and regulatory obligations.
• To improve the security and performance of the platform.

Gz99 never sells or rents your data to third parties for advertising purposes. Any limited data shared with our business partners is strictly for service delivery and governed by confidentiality agreements.

Gz99 retains your data only for as long as necessary and as required by law. Any data that is no longer needed is securely deleted after the specified retention period.

• Active account data: retained for the full duration the account remains active.
• Closed account data: retained for up to 5 years after account closure (as required by law).
• Financial transaction records: 7 years (in accordance with financial regulations).
• KYC documents: 5 years after account closure.
• Support tickets and communication records: 3 years.

Gz99 takes your privacy seriously. Your information may be shared only in the limited circumstances and under strict security conditions outlined below.

• Payment Providers: Necessary data is shared with payment gateways such as bKash, Nagad, and Rocket to process deposits and withdrawals.
• Game Providers: Third-party game studios receive limited data strictly for the purpose of operating their games.
• Law Enforcement: We are required to disclose information when directed by a court order or regulatory authority.
• Fraud Prevention Services: Minimal data may be shared with specialized agencies for fraud detection purposes.

Gz99 uses cookies on its website to enhance your experience. Cookies are small text files stored in your browser that make the platform easier and more personalized to use.

• Essential Cookies: Used to maintain login sessions and ensure platform security. Without these, the platform cannot function properly.
• Performance Cookies: Used to measure website speed and performance.
• Functionality Cookies: Helps remember your preferences, such as language settings.
• Analytical Cookies: We gain insight into how users interact with the platform, which helps us improve our services.

Gz99 believes you should have full control over your own data. The rights listed below are yours, and gz99 is committed to upholding every one of them.

• Right to Access: You may request to know what data gz99 holds about you at any time.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data, provided there is no legal obligation requiring us to retain it.
• Right to Restriction of Processing: You may request that we stop using your data for specific purposes.
• Right to Data Portability: You may request a copy of your data in a readable, portable format.
• Right to Object: You have the right to object to the use of your data for specific purposes.

Gz99 applies industry-leading technical and administrative security measures to protect your data. Our security team monitors your information 24/7.

• 256-bit SSL/TLS encryption — applied to all data transfers.
• Two-factor authentication (2FA) — applied at account login.
• Regular security audits and penetration testing.
• Sensitive data stored in encrypted databases.
• Restricted staff access — only authorized personnel can view data.
• Data breach detection and rapid response protocols are in place.

Gz99 strictly prohibits use of the platform by anyone under 18. We never knowingly collect personal data from minors.

• Age verification is carried out at the point of registration.
• Age is verified during the KYC process through identity document checks.
• Any account identified as belonging to a minor is immediately suspended.

If you believe your child is using gz99, please contact our support team immediately. We will act promptly.

Gz99 reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you through the channels listed below.

• A clear notice will be published on the website.
• Registered users will be notified via email or support message.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the platform after any changes takes effect will be considered your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.